Terms & Conditions
Booking ….
When making a booking with us, each individual accepts the following booking conditions.
On receipt of your deposit your place on our retreat is confirmed. You will then be contacted by us to accept your booking with instructions of the final payment stages being confirmed. Your place on the retreat is not confirmed until the deposit in total has been received. Your second payment must be paid 12 weeks before the retreat date and final payment must be paid 6 weeks before the retreat date. If the final two payments for the retreat are not paid in the correct time, we do reserve the right to cancel your booking and retain your deposit and/or any monies paid.
If booking your space 6 weeks before the retreat date then payment would need to be paid in full.
Should the need to cancel the booking arise, whilst being sympathetic to you cancelling, all deposits are non-refundable.
We reserve the right to increase the price of the retreat before you submit your booking.
Excursions and treatments booked locally by you are not our responsibility and are at your own risk and cost.
It is strongly advised that you take out your own travel insurance for the duration of the retreat to cover you in the event of needing to cancel your space on the retreat last minute.
In the event that either party cancels the retreat, there will be no refund or compensations from us for flight costs, transfers, travel and other associated costs.
We reserve the right in any circumstances to cancel the retreat, in which case we will offer a full refund of all monies paid unless the reason for the cancellation is force majeure.
Compensation will not be paid if we are forced to cancel or in any way change the retreat due to war, threat of war, invasion, riot, civil war, strike, rebellion, revolution, industrial dispute, terrorist activity, infectious disease/epidemic, natural or nuclear disaster, fire, adverse weather conditions, technical or maintenance problems with transport, or other circumstances which amount to force majeure.
It is not possible at any stage to transfer your booking to another retreat or service.
In the event of cancellation by the customer, regardless of circumstances, the following refund fee, minus deposit and/or monies paid apply:
Cancellation 6 weeks before due arrival date, 0% refund.
Cancellation more than 12 weeks before due arrival date, 100% refund minus the deposit and £100 cancellation/administration fee.
Changes to retreat – it is unlikely that we will have to make changes to your retreat, but arrangements are made many months in advance and changes may have to be made. We reserve the right to, within reason, change any information advertised at any time, to include, but not to be limited to, dates, times, timetable, location, accommodation, yoga teachers and prices. We will advise you of any changes at the earliest possible date and aim to keep disruption to a minimum.
It is the guests responsibility to inform the teacher of any injury/medical conditions when booking and before the start of every session. It is advised that you consult a doctor or physician before attending the retreat to ensure you are sufficiently fit and healthy to undertake yoga classes any other activity that has been arranged.
If you experience any injury or discomfort during any activity organised for you, you must stop immediately and advise the teacher(s) accordingly.
Should you be pregnant or are planning to be pregnant at the time of the retreat, please contact us to discuss before booking
We recommend all guests take up full travel insurance to cover medical expenses and personal belongings, and should cover the type of physical exercise that will be undertaken. We hold no responsibility for illness, injury, death or loss of damage to personal belongings at any time, nor will any compensation be issued in such case.
We reserve the right to stop your participation in any activity at any time, if we conclude that you are physically, mentally or emotionally unable to do the class.
It is a requirement of anyone attending a retreat and/or class with Sharon Long or any teachers, to accept and abide by the following release of indemnity:-
I understand that, whilst the utmost care is taken, neither the individual teachers, SISU Yoga & Pilates Retreat, Sharon Long, nor the venue will be liable for damage or injury resulting from my practice or use of the retreat centre, or any loss or damage to personal belongings. I understand that classes may be physically strenuous and I voluntarily participate in them with the knowledge that there is a risk of personal injury, property loss or death. I recognise that it is my responsibility to notify the teacher of any illness or injury before the start of every session and I will not perform any posture to the extent of strain or pain. I will notify the teacher before every class should I not want to be physically adjusted.
I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against SISU Yoga & Pilates Retreat, Sharon Long, teachers or members for any injury, property loss, or wrongful death, whether caused by negligence or otherwise’
The release of liability statement applies to the duration of the retreat and every session or activity you participate in, whether in a group of private setting. If this statement is not accepted, your booking will be terminated and any monies paid in advance will not be refunded.
Passport and visa requirements …
You are responsible for ensuring that you have a valid passport with sufficient expiry date remaining and any necessary visa or required inoculations or any other health requirements.
We cannot be held responsible for the individual behaviour of any group member or any other guest on your retreat